Terms / Returns / Refund Policy
1. At any time and applicable for all the below points
# For any of the below
returns or
refunds causes, any gateway charge (if applicable) will be borne by the customer.
# A product or
service
subscription if discontinued in the middle of the month i.e. after 240 hours from 1
# Any Product for which a digital copy can be obtained is not
refundable.
2. Service Order Placed By Mistake
Any orders placed by mistake is refundable only if
a service
cancellation request is initiated withing 72-hours of service order request, however the gateway charge
(iff
applicable) will be borne by the customer.
3. Service Subscription Cancellation
Any of the service offered on subscription
basis can be
cancelled at any time of the month, however a refund will not be initiated at any condition iff it's more
than
240-hours in the running month (Starting from 1st of every month ) & i.e. the month for
which the
customer has initiated service cancellation request.
4. Source Code / One Time License / Digital Copy Based Product
Any of the products
distributed
with source code / One time licence / Digital Copy is not refundable at any time or in any condition.
5. Access To Hosting Account by any means
No direct access to hosting account will
be
provided at any cost, by any means (i.e FTP, SSH , etc. ) as this may lead to comprimisimg of server.
6. Modified/ altered as per request of customer
Products that have been modified/
altered or
whose original dimensions have been re-casted as per the request of the customer, the product shall not
be
returned.
7. Support / maintenance request
Any kind of support / maintenance if not covered
in the
package will not be refundable in any circumstances.